Returns & Exchanges

At Bunka, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution or refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.

3

Ship It Back

Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing